Privacy policy

This Privacy Policy (“Policy”) discloses the information practices for the Miorah website (www.miorahshoes.com) (“Site”) and subscriber/membership-based services (“Services”). It outlines the type of information collected, methods of collection, and the use of such information. It describes what information Miorah (“Miorah”), as the owner of the platform, may collect from a user (“you,” “your,” or “user(s)”) on or through the Site directly and how we collect, receive, possess, store, handle, and protect such information. Miorah, the owner of the Site, is referred to as (“we,” “us,” “our”).


GENERAL TERMS

  • By accessing or using this Site or the Services, or by otherwise providing us your information, you confirm that you have the capacity to enter into a legally binding contract under Indian law, in particular, the Indian Contract Act, 1872, and have read, understood, and agreed to the practices and policies outlined in this Privacy Policy. You agree to be bound by this Policy.
  • You consent to our collection, use, disclosure, retention, and protection of your information as described in this Policy. We reserve the right to change, modify, add, or delete portions of this Policy at our sole discretion, at any time. Continued use of the Site or Services following any amendments to the Policy will be deemed as an implicit acceptance of the amended Policy. You are requested to review the Policy periodically to stay updated on any changes.
  • If you are accessing or using the Services on the Site from an overseas location, you do so at your own risk and are solely liable for compliance with applicable law.
  • If you do not agree with any terms and conditions of this Privacy Policy, please do not proceed to use this Site or any Services. This Policy is subject to change at any time without notice. To ensure you are aware of any changes, please review this Policy periodically on this Site.

INFORMATION THAT MAY BE COLLECTED

When you access the Site or use the Services, you may provide, or we may collect, information that specifically identifies you or another individual. The types of information we may collect include:

  • Personal Information: We receive and store any information you enter on our Site or provide us in any other way. When you register or place an order on the Site, we collect registration details such as phone number, name, geographical address, and email address. We may also collect payment information such as your payment card number, expiration date, billing, and shipping address. By using the Service, you consent to the recording, storage, and disclosure of such communications you send or receive for these purposes.
  • System Information: Our system collects details about your computer system such as your IP address. Please note that your IP address does not personally identify you.

CONSENT FOR THE PERSONAL INFORMATION

Before submitting your Personal Information on the Site, you will be asked for your consent to grant Miorah the authority to use such information. You have the right to revoke your consent at any time regarding the use of your Personal Information. However, the withdrawal of your consent will not affect any actions Miorah took prior to the withdrawal. If you choose to withdraw your consent, you will not be able to join the membership or subscribe to the Services provided by Miorah. Miorah reserves the right to terminate the Service being provided.


PERMISSIBLE AGE

The Services are not intended for users under the age of 18, unless permitted under applicable law (“Permissible Age”). We do not intentionally market to or knowingly collect any Personal Information from users under the Permissible Age. If we learn that a person under the Permissible Age has used or accessed the Site or Services, or any personally identifiable information has been collected from a person under the Permissible Age, we will take appropriate measures to delete such information. If you are a parent or guardian and discover that your child under the Permissible Age has obtained an account or accessed the Services, you may alert us at miorahshoes@gmail.com


INFORMATION ACQUIRED FROM THIRD PARTIES

We may collect, process, and store your User ID associated with any of your social media accounts (such as your Facebook account) that you used to sign into the Service or connect with the Services. When you sign in to your Miorah account with your social media account or connect your social media account with the Services, you consent to our collection, receipt, possession, storage, handling, and use of the information available to us through your social media interface, in accordance with this Policy. This could include any information you have made public through your social media account or information disclosed during the sign-in process. Please check your social media provider’s privacy policy for more information on how they share information when you connect your account.


HOW WE USE THE INFORMATION

We do not allow any unauthorized person or organization to use any information that Miorah may collect from you through the Site. Miorah uses the information collected from you and about you for various purposes, including:

  • To process and respond to your queries.
  • To fulfill any order placed by you and to communicate with you, when necessary.
  • To contact you about the latest news and offers that we think may interest you, or to notify you of any important changes to our Site or terms of use. If you no longer wish to receive such messages, please contact us at miorahshoes@gmail.com or unsubscribe by clicking the option at the bottom of the emails you receive.
  • To contact you about the Site and Site-related news and Services available on the Site, monitor and improve the Site, calculate the number of visitors, update you on special offers, and provide you with a better shopping experience.
  • To protect your vital interests or those of another natural person, carry out the public interest, or exercise official authority vested in Miorah.
  • To enhance the functionality and improve the quality of our Services and personalize your experience while using our Services. We also use this information to comply with our legal obligations.
  • To respond to summons, court orders, or other legal processes. Your information may be disclosed pursuant to such summons, court orders, or legal processes, which may be without notice to you.
  • To administer our Services, diagnose technical problems, provide you with customer support, and inform you about policies related to your account.
  • To send you communications that you have requested or that may be of interest to you via email, courier, registered post, telephone calls, or any other mode of communication.
  • To enable us to show you relevant ads.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Services.
  • For any other purpose with your consent.

WILL WE SHARE YOUR PERSONAL INFORMATION WITH ANYONE ELSE?

Unless expressly mentioned in this Privacy Policy, we will never release your information to any outside company for mailing or marketing purposes. We may disclose Personal Information that we collect or you provide, as described in this Privacy Policy, in the following ways:

  • Upon placing an order, some of your Personal Information will be passed on to third parties who need to access such information, like courier companies and payment gateway partners. We may have a non-disclosure agreement with these third parties. The payment gateways are certified by all major card issuers to hold details securely.
  • We may share collective information such as demographics and Site usage statistics with sponsors, advertisers, or other third parties (excluding Miorah’s marketing partners and network providers). Such parties do not have access to your Personal Information.
  • With our subsidiaries, affiliates, or group entities.
  • With a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Miorah assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Miorah about the users of our Services are among the assets transferred.
  • If you interact with a social media feature on our Services or use your social media credentials to log in or post content, these features may collect information about your use of the Services and post information about your activities on the social media service. Your interaction with social media companies is governed by their privacy policies.
  • To enforce or apply our terms and conditions and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Miorah, our customers, or others. This includes exchanging information with government authorities or other companies and organizations for fraud protection and credit risk reduction.
  • In any other circumstance where we have your consent.

ACCESSING & CORRECTING YOUR PERSONAL INFORMATION

We will take reasonable steps to accurately record the Personal Information you provide and any subsequent updates. If requested in writing, Miorah will correct any inaccurate personal information or sensitive personal data found to be deficient or inaccurate. If required by you, Miorah will delete the Personal Information provided by you on the Site. Upon deletion, copies of your information may remain viewable in cached and archived pages or might have been copied or stored by other users of our Site.


HOW LONG WILL WE KEEP YOUR INFORMATION?

We will only keep your Personal Information for as long as necessary and consistent with the purpose for which you provided it. Except where needed to respond to a query from you or fulfill an order, we will delete your Personal Information recorded by us upon your request, as mentioned above.


COOKIES POLICY


WHAT ARE COOKIES?

Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist Miorah in providing you with uninterrupted service. Most browsers/mobile settings allow you to control cookies, including whether or not cookies are accepted and how to remove them.


CHANGE IN PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site or Services after any changes to this Privacy Policy will constitute your acceptance of such changes. If you do not agree to the updated Privacy Policy, you must stop using the Site and the Services.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at miorahshoes@gmail.com